Contact Us

We are experiencing heavy call, email, and social media inquiries. Thanks so much for your patience while we work to respond to all of our guests over the coming days and weeks.

At Vail we are always striving to improve our guest service. Can't find what you are looking for online? We've got the answers you're looking for through the phone numbers and links below. Thank you for choosing Vail.

Reservations & Vacation Customer Service - 888-500-5155
Travel Agent Reservations - 888-500-5155

Snow Conditions - 970-754-4888
Driving Conditions - 877-315-7623
Colorado Dept. of Transportation - 303-639-1111
Town of Vail - 970-479-2100

Lodging - 888-500-5155 or 970-496-4910
Ski & Snowboard School - 970-754-4300
Lift Tickets & PEAKS Info - 970-754-0015
Resort Info & Activities - 970-SKI-VAIL (754-8245)
Groups & Conferences - 970-754-4523

Corporate Customer Service
8am to 5pm MT, Mon - Fri
8am to 5pm MT Sat - Sun
970-754-0005
comments@vailresorts.com

Employment - 303-404-8020
PEAKS - 970-754-0003
Lost & Found - 970-754-3059

Rentals & Tuning
Vail Sports Arrabelle - 970-479-4415
Vail Sports Lionshead - 970-476-3600
Vail Sports Mountain Plaza -970-477-5740
Vail Sports Golden Peak - 970-479-4912
Burton, Arrabelle - 970-477-5741
Burton, Vail Village - 970-476-7454
Ritz-Carlton Residences - 970-476-4615

Accessibility for individuals with special needs 
Voice and TTY - 970-754-3072
Adaptive skiing programs - 970-754-3264

Vail Mountain by email (not for lodging, reservations or cancellations):
vailinfo@vailresorts.com

You can also contact Vail Resorts by mail at:

Vail Resorts
P.O. Box 7
Vail, CO 81658