GUEST SERVICES

 
Winter Ticket Office Hours
  • Vail Village
    8:00 AM - 4:00 PM
  • Lionshead Village
    8:00 AM - 4:00 PM
  • Golden Peak
    8:00 AM - 4:00 PM
Winter 2023 Holiday Time at Vail Village

CONTACT US

Vail Mountain by email (not for lodging, reservations or cancellations):
vailinfo@vailresorts.com

Lost & Found:  970-754-3059

or vaillostandfound@vailresorts.com

To file an electronic claim online please scroll down.


Security: 970-754-3049
Snow Conditions: 970-754-4888
Colorado Department of Transportation: 303-639-1111
Town of Vail: 970-479-2100

Lodging: 970-496-4910
Ski & Snowboard School: 970-754-4300 / Adaptive: 970-754-3264
Lift Ticket Info: 970-754-0005
Resort Info & Activities: 970-SKI-VAIL (970-754-8245)
Groups & Conferences: 970-754-4523

Corporate Customer Service: 970-754-0005
Contact Support Here

Rentals & Tuning
Vail Sports Arrabelle: 970-479-4415
Vail Sports Lionshead: 970-476-3600
Vail Sports Mountain Plaza: 970-477-5740
Vail Sports Golden Peak: 970-479-4912
Burton, Arrabelle: 970-477-5741
Burton, Vail Village: 970-476-7454
Ritz-Carlton Residences: 970-476-4615

You may also contact Vail Resorts by mail at:
Vail Resorts
P.O. Box 7
Vail, CO 81658
970.476.5601

 

Skiing at Vail

LOCKERS & STORAGE

Vail Sports at Golden Peak:
Price TBD: per day basket storage
Price TBD: overnight ski storage

Vail Sports at Mountain Plaza next to Gondola One
Price TBD: per day basket storage
Price TBD: overnight ski valet

Vail Sports at the Arrabelle
Price TBD: per day basket storage
Price TBD: overnight ski valet (next to the gondola)

Vail Sports at Vail 21 building: Lionshead
Price TBD: per day basket storage

On-mountain Daytime Lockers
$4 (token operated) or $6-8 (electric lockers)
Eagle’s Nest (2nd Floor)
Mid-Vail (Restroom level)

Lost & Found

Please be aware: all items will be stored for UP TO 30 days. After this, all items will be donated or recycled if we are unable to connect to the owner.