Experience Bar

Deposit and Cancellation Policy




Deposit: A deposit in the amount of one night, excluding taxes and fees, is due at the time of booking.

Final Payment: Full and final payment for non-holiday reservations is due 30 days prior to arrival, at which time the reservation is non-refundable and non-changeable. If a non-holiday reservation is cancelled within 30 days of arrival, all monies received will be forfeited. Full and final payment for holiday reservations touching Dec. 19, 2016 through Jan. 3, 2017 is due Nov. 1, 2016, at which time the reservation is non-refundable and non-changeable.

Cancellation: Non-holiday reservations cancelled outside 30 days of arrival are subject to forfeiting the one night deposit per room. Any changes made to a reservation may affect total package price. All changes are subject to availability. Changing property management companies is considered a cancellation and all cancellation policies apply.

Your payment constitutes acceptance of these terms and conditions.


All lift ticket products are non-transferable and non-refundable. Online PEAKS rates are only available online. Additional days purchased at the ticket window must be purchased at the window rate. When you purchase lift tickets, you will automatically be enrolled in the Vail Resorts "Peaks" loyalty program, at no cost to you. You will receive program information by standard mail and will be offered the chance to decline.

It is the responsibility of all adult passengers to present valid photo identification upon check-in with their airline. If you are a member of your airline's frequent flyer or other reward club, please present your club number upon check-in. Vail Resorts asks that all passengers reconfirm their flights, with the airlines directly,  24-hours prior to their departure. Prices are per person, and include all taxes & fees in USD. Airline baggage fees may apply and are not included in the price.

  (NOTE: children's ski and snowboard lessons require helmets)



Children's Ski and Snowboard School Cancellation Policy
1. Your Credit Card may be charged up to 48 hours prior to your arrival.
2. Changes or cancellations can be made by calling the Mountain Information Center at 800-503-8748 or 970-SKI-VAIL (970-754-8245).
3. A no call or no show on a reservation may be charged a $50 cancellation fee.
4. No refunds will be given due to weather.

Helmet Policy:

Children age 12 and under must wear a winter sport protective helmet while participating in ski and snowboard school. In addition, children over the age of 12 who participate in designated children's classes or programs must wear a helmet. Rental helmets are available at our children's ski and snowboard school locations for your convenience.

While helmets may reduce or mitigate the severity of some head injuries, their use does not guarantee safety and will not prevent certain injuries. The Resort reminds you that every winter sport participant shares responsibility for his or her safety and for that of others using the ski area facilities. Always show courtesy to others and be aware that there are elements of risk in skiing and snowboarding that common sense and personal awareness can help reduce. Know your ability level and stay within it. Become familiar with and observe "Your Responsibility Code" and share with other skiers the responsibility for a great skiing experience.

Child Care/Nursery Policy
1. Cancellations must be made 48 hours prior to the first day of your reservation.
2. Cancellations made within 48 hours will incur a $50 cancellation/processing fee.
3. All cancellations made after 8:30 am same day of reservation, in addition to any NO CALL/NO SHOWS will be charged one full day and remainder of the reservation may be cancelled.
4. All cancellations or changes to your reservation must be made by calling our centers directly. If you need to contact us call the Golden Peak Small World Nursery 970-754-3285.





Reservation and Cancellation Policy:

1. Your credit card will not be charged at the time of your online request and will be charged upon your arrival at the Adult Ski & Snowboard School.
2. Changes or cancellations can be made by calling our Mountain Information Center at (800) 503-8748 or (970) Ski-Vail (754-8245).
3. All participants must check-in to the Ski & Snowboard School at least a half hour prior to their lesson start time to ensure their reservation can be fulfilled.

* No refunds will be given due to weather.
* No refunds will be given for unused days.
* You will be required to sign a VAIL RESORTS SKI SCHOOL ASSUMPTION OF RISK, HOLD HARMLESS, RELEASE OF LIABILITY prior to participating in your lesson.






Reservation Request and Cancellation Policy:

1. Your online transaction is a Reservation Request. This product will appear as "Purchased" in the Trip Folder when the request is sent, not when payment is completed. Your credit card will not be charged at the time of the online request.
2. You will be contacted by an agent of the Ski & Snowboard School prior to your arrival. 
3. You will receive a confirmation email from the Ski & Snowboard School for this Reservation Request. If you do not receive a confirmation email, your request may not have been received. If this occurs please contact the Ski & Snowboard School at (800) 475-4543 or (970) 754-4300.
4. Changes or cancellations can be made by calling our Ski & Snowboard School at (800) 475-4543 or (970) 754-4300 or by emailing us at VailSkiSchool@vailresorts.com.
5. All lessons must be cancelled at least 24 hours in advance of the lesson start time or you will be charged a minimum of a $100 cancellation fee. If a lesson is cancelled within 24 hours, the full lesson price will be charged if the instructor assigned to the lesson is not re-booked.
6. All participants must check-in to the Ski & Snowboard School on time to ensure their reservation can be fulfilled.
7. All children 12 and under will be required to wear a helmet while participating in a Private Lesson.

* No refunds will be given due to weather.
* No refunds will be given for unused days.
* You will be required to sign a VAIL RESORTS SKI SCHOOL ASSUMPTION OF RISK, HOLD HARMLESS, RELEASE OF LIABILITY prior to participating in your lesson.







BY PUTTING $49 DOWN I UNDERSTAND THAT I AM COMMITTING TO BUY THE PASS(ES) FOR THE 2016/2017 SEASON. I UNDERSTAND THIS $49 PAYMENT IS NON-REFUNDABLE. I agree the credit card provided will be authorized for the remaining amount of the Season Pass product purchased. The remaining balance will be automatically charged to my credit card on or around September 15, 2016. Once the $49 initial payment has been made, the $49 initial payment cannot be cancelled or refunded, nor can the pass purchase be cancelled or refunded. In the event the total price of the Season Pass product is lowered prior to the start of the 2016/2017 ski season, the remaining amount due will be reduced by the amount of the total price lowered.

I agree to provide a valid email address for the express purpose of receiving communications regarding this transaction, I understand this is the only manner by which I will receive such communications.

THE PASS YOU ARE BUYING IS NOT TRANSFERABLE AND MAY NOT BE RESOLD. The pass may be confiscated and not re-issued if, in the sole judgment of the ski area operator, the pass holder: 1) acts in a manner that could endanger the safety of any person; 2) violates the law; 3) provides ski lessons or related services for compensation; or 4) engages in fraud or misconduct or creates a nuisance. Re-issued passes may be subject to a replacement fee. The pass holder acknowledges his or her affirmative duty to immediately notify the ski area operator and authorities if the pass is lost or stolen and that failure to do so may result in loss of skiing privileges. The pass holder also acknowledges that this pass is non-refundable unless Pass Insurance has been purchased.

Restrictions may apply. For complete details on restrictions and blackout dates please visit epicpass.com or ask a sales representative. Child is defined as 5-12. Teen is defined as 13-18. Adult is defined as 13+ (if no teen product) or 19+. For questions, call 800.842.8062. Pass processing is not available at Arapahoe Basin.



Did you know that your browser is out of date?

To get the best possible experience using our websites we recommend that you upgrade to a newer browser. A list of the most popular web browsers can be found below.

Click on an icon to go to the download page.