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Welcome to PRIMA, your comprehensive concierge for an unforgettable family getaway. Allow us to plan every facet of your stay and experience Vail like never before…

PRIMA Concierge Desk  

+1 970 754 2509 | Prima@vailresorts.com 

Your experience is elevated from the moment you arrive. Skip the lines and the hassle and allow our PRIMA team to make every detail of your trip effortless, including:

  • Private transportation
  • Lift tickets, groceries & custom itinerary ready at time of check-in
  • A private, in-house demo equipment fitting

As PRIMA guests, your family will enjoy benefits including:

  • Private welcome reception at time of fitting
  • Hand-selected instructors based upon expertise and goals
  • Lunch access to Game Creek Club

Flash your card at participating retail stores and restaurants and enjoy more surprises and benefits. The possibilities are endless!

Allow us to secure early the ideal luxury residence that meets your family’s needs and enjoy your vacation
among Vail’s most exquisite properties…


Luxury Residences at The Lodge at Vail

Experience our New Look! Since 1962, The Lodge at Vail has been a prime destination for visitors both frequent and new. Nestled at the base of Vail Mountain’s Gondola One, in the heart of the vibrant Vail Village, this newly remodeled resort combines an unmatched location and exemplary service with the famously classic ambiance of a modern alpine-inspired resort. Experience Vail’s most iconic resort and all the shopping, dining, events and more that Vail has to offer, just steps from your door.
Chalets at The Lodge at Vail

Imagine your own private hideaway with true ski in/ski out access to Vail’s ski lifts, mountain trails and pedestrian village- featuring outstanding restaurants, art galleries and boutiques. In addition to the spectacular mountains views of the Gore Range, Chalet guests can enjoy The Lodge at Vail’s four star services including: 24-hour luxury concierge services, in room dining, access to the new 11,000-square-foot RockResorts Spa and fitness center, complimentary ski valet and storage at The Vail Mountain Club, and a dedicated staff willing to meet any wish or need.


  Private Residences at The Arrabelle at Vail Square

Treat yourself to the ultimate luxury resort experience at The Arrabelle at Vail Square just once, and you’ll want to return again and again. This AAA Four Diamond resort offers an idyllic location slopeside location, just steps from Vail Mountain in the heart of Lionshead Village, combined with luxurious amenities and impeccable service, there simply is no better way to experience your stay in Vail.
  The Ritz-Carlton Residences, Vail

Extravagant, complex and refined, The Ritz-Carlton Residences, Vail offers a premier Lionshead location, complete privacy and astute attention to every aspect of your stay. From the moment you awake and greet Vail's picturesque mountainside to the end of the day as you relax by the fire in your living room in each of the one, to five-bedroom private residences, you will experience the ultimate in mountain resort at The Ritz-Carlton Residences, Vail. From your own personal concierge to extensive skier services, your visit to Vail's most exclusive resort is tailored to meet your every desire.

Game Creek Chalet, your private mountaintop retreat

Nestled in the glades of Game Creek Bowl, 10,500 feet above Vail Village, sits our one-of-a-kind private chalet perfect for group getaways and romantic escapes. This luxurious four-bedroom, five-bath mountaintop retreat can sleep up to 10 adults with ski-in/ski-out access right from your door. Relax in the private hot tub overlooking the breathtaking Game Creek Bowl, lap Vail’s famed ski runs — with a private instructor if you like — or savor dishes prepared by a private chef. It’s a backcountry experience like never before.
  Gore Creek Place, your private hideaway at the base of Vail Mountain

Rising from the base of Vail Mountain, above the banks of gore creek, within walking distance of Eagle Bahn gondola, is Gore Creek Place. This luxurious three-story 3200-square-foot home is perfectly placed for privacy yet convenient to all that makes Vail one of the top alpine resorts in the country. In addition to the private outdoor hot tub overlooking Gore Creek, guests of Gore Creek Place have full access to The Arrabelle's five star services and amenities including the renowned RockResorts Spa, ski valet, rooftop pool and hot tub, fitness center, concierge and more. 
  Landmark Penthouse

Ideally located in the heart of Lionshead Village, this top floor penthouse residence is just steps from Vail Mountain’s Eagle Bahn Gondola, children's ski school, and an array of boutiques and dining options. From the moment you step into your 2,625 square foot, four-bedroom, four-and-a-half bath residence, you will feel welcomed and right at home, thanks to the inviting furnishings and modern mountain décor. Guests of The Landmark are sure to enjoy the beautifully landscaped recreation deck that includes an outdoor heated pool, three outdoor hot tubs, BBQ grill, fire pit and breathtaking views of Vail Ski Resort and Lionshead Village. 

We are dedicated to creating one perfect vacation after another, each stay replete with unforgettable moments to treasure for a lifetime. Contact the PRIMA Concierge desk today to learn more about your exclusive benefits and begin discussing your 2015-16 stay.

PRIMA Concierge Desk | +1 970 754 2509 | Prima@vailresorts.com 


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