Frequently Asked Questions

Equipment and Rentals

Are helmets required on the mountain? Should I wear a helmet?
Can I demo equipment at Vail?
Can I exchange my equipment if I don't like it?
Do I need a reservation to rent equipment? If so, when should I make my reservation?
Do you have larger sized ski and snowboard boots?
Do your stores have ski/ride clothing available for rent?
Does Vail Resorts rent helmets?
How and where do I get the best deal on rental equipment?
If I am renting, can I pick up my equipment at one location and drop them off at another?
If I am renting, can I reserve a specific ski or board?
If I am renting, can my equipment be delivered to my hotel?
If I am renting, how do I get the Free Junior Rentals?
If I am renting, what if I have my own boots?
If I am renting, what if I return my skis or board early?
If I am renting, when and where do I pick up my equipment?
If we use rentskis.com, if we arrive early, can we pick up our equipment the day before?

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